MASTER of SCIENCE in LUXURY GOODS AND SERVICES

Course Description

LXRY 657: Operations and Supply Chain Management in the Luxury Industry

Note: All courses carry three (3) credits unless otherwise stated.

This course focuses on what luxury operations managers do, how operations management involves a range of business functions, and the tools they use to create an efficient supply chain. It emphasizes ways in which the development of time standards underlies the ability to estimate costs and judge performance, and how quality issues underlie all work activities including teamwork, employee involvement, and continuous improvement.

Supply chain and distribution issues are assessed and discussed using topical examples from the luxury industry. Students will develop the skills and concepts needed to ensure the ongoing contribution of a luxury firm's supply chain and distribution networks to its competitive position. Topics include luxury process analysis, cross-functional and cross-firm integration, supply chain strategy, determining a system's capacity, and relationships between channel members.